Distribution policy
Your order will be delivered to the specified address according to the shipping method selected at checkout:
Standard shipping or fast shipping
Please note:
Delivery time does not include production time.
Keep in mind that the expected shipping time frame is affected by the mode of transportation you choose, and delays may occur due to COVID-19 and weather conditions
All pandapark products are personalized. Some items take longer to produce than others. These details can be found on the product page and throughout the checkout process.
Even if you live abroad, don't worry about it! We also provide free international shipping services to many countries.
Each customer is responsible for any customs charges that may apply to international shipments. pandapark has no control over these charges and is not responsible for any actions taken by Customs or delivery services.
Address information
Please note that it is the customer's responsibility to provide us with the correct and complete delivery address.
If your shipping address is different from your billing address, please indicate it at checkout.
Delivery notice
When your order is shipped, you will receive a shipping notification email.
This email will provide you with your order ID to keep track of your item when it is shipped, as well as the shipping date of your order.
Estimated freight
The estimated delivery date is based on the selected delivery method. Shipping dates are on a weekday basis, excluding weekends and holidays.
Please note that special orders may take longer to process and manufacture.
Our guarantee
100% money back guarantee.
Fast delivery.
Secure checkout via: Paypal. Cash on delivery
We are proud of our products because we believe they are amazing. However, we understand that buying something online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
If for any reason you do not have a positive experience, we will do whatever it takes to make sure you are 100% satisfied with your purchase.