Frequently Asked Questions
1. How do I track my order?
We've actually made this super easy! You can click here to view the status of your order.
2. How can I return a product?
Please refer to our return policy. In addition, pandapark0.com does not accept returned products that are artificially damaged.
3. What if the product I received is damaged or lost?
Please refer to our return policy. In addition, we do not accept returned products that have been used or artificially damaged.
You must contact us within 3 working days of receiving the item to report damage or loss
If we make a claim against the carrier, you must also retain the original packaging and packing materials. In some cases, we may need the customer's help to confirm why this is happening. We appreciate your cooperation and patience in this process.